FAQ
WINE CLUB
Our shipments are three times a year – Winter, Spring, and Fall.
Yes, our wine club is fully customizable based on the current inventory available at that time. At the beginning of each club release, you will receive an email and text message with information on the newest releases, customization period, and deadlines. You can customize your shipment by logging into your profile online, by calling/texting us at (707)-788-8976, or by emailing wineclub@bricouleurvineyards.com.
- Go to the Bricoleur Vineyards Website and click on the profile button
( login button on the far right top). Note: This button may not show up if your browser is set on “Narrow Screen” - Enter your email and password information to login
- After you login, your “Account Dashboard” will load onto your screen.
- Click on the “Club Memberships” tab (located in the middle of your screen).
- You will then see your recommended wine selections for this club shipment
- On the left side, you will see your current pickup/shipping and credit card information. Please double-check and make sure that everything is current and correct for both items.
- On the right side of the “Membership” tab you will see your wine selections. Below your wine selection, you will see the “Adjust your Shipment” button. Click on that button, if you’d like to customize your shipment. On the right side of the screen, you have the option to change the quantity of bottles you’d like to receive or to exchange the bottles for another wine variety which you will find down on the left side of the page.
- IMPORTANT NOTE: If you are a 3-bottle club member you must always have 3 bottles in your cart, 6-bottle club members must always have 6 bottles in your cart and 12-bottle club members must always have 12 in your cart. Therefore, make any wine additions to your cart before deleting the wines to ensure that you are always at or above your club membership level. Otherwise, the system will not allow or accept your changes.
- If you have modified your club shipment and you are happy with your selections, the system will automatically save your selections and will process your order.
- For customers who have their club shipment delivered, you can finalize your order by going to your “Account Dashboard” then click “Club Memberships” and then click the “Ship Now” button to confirm your order and have it shipped immediately.
- Note: once you have finalized the order and your credit card has been processed, then you can no longer go back and make any further changes to the shipment without having to refund the order and start over again.
- When you are all finished with updating your shipping, credit card information, or order information you need to go back to “Your Account” page by hitting the browser back arrow button. Then, click on the “Logout” tab when you are all finished.
No, there is no sign-up fee. The only cost associated with your membership is the wines you select for each shipment. However, we do require a commitment to receive at least three shipments.
Yes, you can change your membership level to receive more or fewer bottles. Please note that your discount and benefits will also adjust to reflect the new level. To make any changes, please contact us at wineclub@bricoleurvineyards.com.
Yes, we offer a 6-month hold on your membership so you can maintain your membership status without dropping the club completely. We require 2 consecutive club shipments before processing a hold on your membership. Contact our wine club manager about your membership.
Upon joining the wine club, you agree to receive a minimum of three club shipments/1 year commitment. After three shipments, you may cancel without penalty. If you choose to cancel the wine club prior to receiving three club shipments, we will issue a $150 administration fee for early cancellations.
Your wine club benefits will be automatically applied when you are logged in to your profile. If you need assistance setting up your profile or changing your password, please call or text us at 707-788-8976, or email us at wineclub@bricoleurvineyards.com. We’re always happy to help you book reservations or make purchases over the phone as well.
Your club benefits and discounts are activated for wine and experiences as soon as you sign up and purchase your first shipment. Please note, we do not waive tasting fees for your reservation upon signup.
All cancellations must be received before the club processing date to be applied to the current shipment. Cancellation requests received after the processing date will take effect for future wine club shipments.
Wine club memberships will auto-renew with the provided member information unless proper notice of cancellation is given.
Please call or text us at 707-788-8976, log in to your profile, or email wineclub@bricoleurvineyards.com to update your membership information. All updates, changes, and cancellations must be received at least 1 week prior to the scheduled ship date (or customization deadline) in order to be applied to the upcoming shipment. We can not guarantee that any updates received after this deadline will be applied to the upcoming shipment.
You will receive notifications via email and text message with the shipping dates. Once your shipment has been sent, you’ll also receive tracking information through email and text.
Yes, we can ship your wine club shipment to any address, as long as we can ship to that state.
We let all club members know far in advance via text and email all relevant dates, information, and deadlines prior to each club shipment.